At Kids Lifestyle, we are committed to providing quality products and a smooth shopping experience. If you face any issues, please review our return and refund policy below.

🔄 Return Policy

You may request a return under the following conditions:

• You received a damaged or defective product
• You received the wrong item
• The product is significantly different from what was shown

📌 Return Request Time:

You must contact us within 48 hours of delivery to request a return.

📌 Product Condition:

• Item must be unused and in original condition
• Must include original packaging, tags, and accessories

🚫 Non-Returnable Items

We do not accept returns if:

• The product has been used or damaged by the customer
• The request is made after 48 hours of delivery
• You simply changed your mind after receiving the product

💰 Refund Policy

Once we receive and inspect the returned item:

• If approved, your refund will be processed within 3–5 working days
• Refund will be sent via bKash / Nagad / Bank Transfer

📌 Delivery Charge:

• Delivery charges are non-refundable
• In case of our mistake (wrong/damaged item), we will cover the return cost

🔁 Replacement Option

Instead of a refund, you can also request a replacement for the same product, subject to availability.

📦 Return Process

To request a return:

1. Contact us via WhatsApp / Phone
2. Provide your order details and issue (with photo if needed)
3. Our team will guide you through the return process

📞 Contact Us

If you have any questions about returns or refunds, feel free to contact us:

📞 Phone / WhatsApp: 01781-205156

 

❤️ Our Commitment

We value your trust and aim to ensure every purchase meets your expectations. Your satisfaction is our priority.